My Golf Tour Ltd Privacy Policy

 

Our contact details

Name: My Golf Tour Ltd

Address: 124 City Road, London, EC1V 2NX

Phone Number: 0203 830 9350

E-mail: info@mygolftour.co.uk

 

The type of personal information we collect

We currently collect and process the following information:

  • Name
  • Email Address
  • Telephone Numbers
  • Postal Address
  • Website User Stats

 

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Any enquiry made via email, phone, WhatsApp or our website contact form.
  • Any booking made with us
  • Any payment made with us
  • We receive your personal information from our review platforms which are via Trustpilot and Google.
  • Subscribe to our newsletter

 

We will process your personal data so that we can give you the information that you requested, and we rely on the ‘contract’ lawful basis when we perform this processing.

We use the information that you have given us in order to:

  • Process your enquiry and to be able to fulfil your request to the best of our ability
  • Contact you about any changes or problems with your booking
  • Input your booking into our trust account system PTS (Protected Trust Services)
  • Perform Administration tasks

 

We may share this information with our partnered resorts, hotels and golf courses in order for them to successfully fulfil your booking. This is only done if completely necessary to provide you with the services stated.

 

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@mygolftour.co.uk

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

 

How we store your personal information

The information that you provide to us will be held securely in our systems. We will only allow access to your personal data by our partners if it necessary to fulfil your booking made with us.

We will only keep your personal data for as long as necessary to the fulfil the purpose as to why it was collected.

 

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@mygolftour.co.uk, 0203 830 9350 or 124 City Road, London, EC1V 2NX if you wish to make a request.

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us via post, phone or email.

My Golf Tour Ltd

124 City Road, London

EC1V 2NX

0203 830 9350

info@mygolftour.co.uk

 

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk